BYU Global Supply Chain Management

I turn complex operations into clear, actionable systems.

I’m Yitong “Toby” Zheng—a procurement-focused supply chain student combining cost analysis, supplier development, and practical AI fluency to help teams make better decisions, faster.

View my work LinkedIn Résumé

From China · Studying in Provo, Utah · Preparing for full-time missionary service in Houston, Texas, beginning December 2026
Mission contact: yitong.zheng@missionary.org

01 / About

Business judgment, strengthened by technical curiosity.

I’m a Global Supply Chain Management student at Brigham Young University with the junior core completed and a clear goal: build a career in procurement or supply chain consulting.

Growing up in China and studying in the United States has taught me to listen closely, adapt quickly, and see business decisions from more than one perspective. At Caterpillar’s China R&D Center in Wuxi, I applied that mindset to should-cost analysis, supplier risk, inspection digitization, and inventory controls.

I’m equally interested in how AI can make good operators better. I design practical AI workflows, experiment with new tools, and built a bilingual scripture-learning product. I learn fastest by building, seeking candid feedback, and finding mentors who challenge how I think.

Beyond work and school: I enjoy trying new sports, traveling to new places, and learning about cultures through their food.

02 / Experience

Evidence over adjectives.

Work across procurement, operations, mentoring, and early-stage strategy—connected by a bias toward structured problem-solving.

Caterpillar Inc. · CRDC

Wuxi, Jiangsu, China

May–Sep 2026 · On-site

Procurement Analyst Intern

Featured experience

Cost intelligence. Built should-cost analyses across cutting, machining, welding, and painting to identify supplier-rate anomalies and more than $550K in cost-reduction opportunities.
AI-enabled workflows. Designed 3+ AI agents that increased efficiency and accuracy by 50%.
Supplier quality. Coordinated and developed eight inspection-digitization pilots across two suppliers to improve defect rates and process efficiency.
Risk controls. Developed a risk-based supplier audit framework connecting drawings, PPAP documents, and work instructions.
Inventory visibility. Redesigned supplier safety-stock templates with automated checks and risk ratings for coverage, lead-time, and data-quality issues; formulated the end-to-end automated process and increased efficiency by 40%.

Apr 2025–May 2026

Provo, Utah

Brigham Young University

First-Year Experience Peer Mentor

Guided first-year students through academic, social, and personal challenges with tailored success strategies. Presented campus resources and academic practices to two UNIV 101 classes of 50+ students and tracked individual goals and progress in Salesforce.

Jun–Aug 2025

Wuxi area, China

Wuxi Big Carp Technology Co., Ltd.

Operations Intern

Supported livestream and e-commerce operations, including technical setup and real-time backstage systems. Mapped an AI-enabled workflow for producing tourism promotion videos, assisted with contracts, and contributed to new-business exploration.

Sep–Dec 2024

Provo, Utah · Hybrid

SWORN.AI

AI-Driven Industry Strategist Intern

Mapped a health-tech startup’s supplier, competitor, and partner ecosystem to clarify positioning and growth options. Used Excel and data analysis to streamline workflows, and supported AI-enabled content work that increased social-media engagement by 90%.

Feb 2022–Jul 2024

Suzhou, China

Dale Carnegie Training

Class Assistant

Facilitated activities and example presentations for 20–30 students per session across four summers. Led 6+ peers through the rapid planning and delivery of a final team performance.

Sep–Dec 2022

Utah · On-site

RevRoad

Student Intern

Analyzed market trends, supply-side risks, competitors, and value opportunities for startup founders. Presented findings that informed market-entry and resource-allocation discussions.

Sep 2021–Sep 2022

Shanghai · Hybrid

Harvard College Association for U.S.-China Relations

School Ambassador & Internship Supervisor

Promoted HSYLC and China Thinks Big to student audiences, led two student-intern teams, and helped manage project timelines and conference delivery. Co-produced a 30+ page Business Pioneer case report with market-strategy recommendations for Tencent.

03 / Projects

Learning by shipping.

I use product work to deepen my technical fluency and understand how digital systems serve real users.

Independent product · Live

Visit live site

Scripture Primer

A bilingual learning product that helps readers understand scripture stories before approaching the full text.

Problem: Long, unfamiliar texts can create a high barrier for new readers who lack the story context needed to orient themselves.
Approach: Used Claude Code, Supabase, and Vercel to build short story primers, chronological navigation, quizzes, flashcards, character references, reading tools, and search in Chinese and English.
Result: Went from starting with little familiarity with scripture stories to preparing to teach and share them during missionary service. I now share the live product with friends and religion professors for learning and feedback.

Claude Code
Supabase
Vercel
Bilingual UX

04 / Skills

A translator between operations and technology.

Procurement & supply chain

Should-cost analysis
Supplier risk & audits
PPAP documentation
Safety-stock controls
Process mapping

Analysis & execution

Microsoft Excel
Industry research
Competitive analysis
Presentation & facilitation
Salesforce

AI & digital tools

AI agent design
Workflow automation
Claude Code
Supabase & Vercel
Web product development

Communication

Mandarin Chinese — Native
English — Professional
Spanish — Learning
Cross-cultural collaboration
Mentoring & public speaking

05 / Learning & Mentors

Curiosity is a professional practice.

“I seek out people who see the problem differently—then turn their feedback into a better next iteration.”

I’m deliberately building range across strategic sourcing, cost engineering, supplier development, and applied AI. Mentors, managers, professors, and builders help me test assumptions early and develop judgment faster.

Learning now

How AI agents can support procurement decisions
How cost drivers connect design choices to supplier economics
Spanish for daily communication and service

Next chapter · Dec 2026–2028

Full-time missionary service

I plan to serve as a missionary for The Church of Jesus Christ of Latter-day Saints in the Houston, Texas area. This period will center on service, teaching, cross-cultural communication, and using Spanish in daily life.

Best contact during my mission: yitong.zheng@missionary.org

06 / Contact

Let’s stay connected.

I’m preparing for full-time missionary service beginning in December 2026. During my service, mission email and Facebook will be the most reliable ways to reach me.

Email me during my mission Facebook LinkedIn Personal emailLimited access Dec 2026–2028